Booking

A few suggestions before you book an excursion or a training:

We recommend you book a spot at the beginning of your vacation; if an activity is cancelled or postponed, you’ll have more chance to be moved to an other tour.

For half-day activities, we suggest you to book at least one week in advance. For one or two full day and lessons, we suggest you to book about 14 days in advance.

We strongly suggest families to choose morning excursions because the sea conditions are usually milder.

For people who want a bit more of a challenge, we suggest the afternoon excursions.

Cloudy or rainy weather does not keep us in! As a matter of fact, it can be a fantastic experience.

Once you’ve booked an excursion, please arrive 15 minutes before the scheduled departure time. Enjoy your excursion!

Booking Policy
A 50% credit card deposit is required at the time of booking.

Cancellation Policy
Please cancel your activity at least 7 days prior to the date in order to receive a refund of the 50% deposit.

Cancellations made less than 7 days prior to the date will result in the loss of the deposit.

In case of no-show, the entire activity will be charged to the credit card on file.

Conditions for changes
Please change the date of your activity at least 72 hours (3 days) before.

Additional details
No refunds will be given in case of rain.

Some trips can be canceled or postponed depending on marine conditions. To that extent,  you can be moved to a futur trip according to your availabilities. If not, you will get fully refund.

Despite the marine forecast, we ask our customers to show up on site because the conditions may change rapidly and are not representative from a village to another. Only the guide can judge whether the activity will be held or not. However, if the activity is found to be less safe or enjoyable, we will foster a postponement. The sea decides, we only analyze it.

Exceptionally, when out on the sea, the guide may decide to turn back. Depending on the duration of the activity, a refund may be made accordingly (i.e.half the length of a planned trip will enable you to get half the price).

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We are located at the motel Nordet (see map below)
info@avolo.qc.ca
418-645-2223
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